We’re establishing a new People Delivery team to deliver comprehensive, end-to-end people services across PwC. As a HR Generalist, you will represent People & Culture throughout the firm, partnering at key moments to provide high quality, scalable people solutions. Working within a central, enterprise-wide delivery team, you’ll support all lines of service teams, responding to priority needs and ensuring a smooth experience for our people. You’ll lead projects, drive cultural initiatives, and support the employee lifecycle, making sure our people and leaders receive effective support regardless of their business area. Why PwC? At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health—giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential. Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future. What you’ll do: Act as a delivery partner and representative of the People & Culture function for all lines of service and enabling functions teams, providing a consistent “front door” to people services. Lead and manage People & Culture projects from initiation to completion, including scoping, planning, stakeholder engagement, risk management, delivery, and benefits realisation. Support the full employee lifecycle across the firm, including workforce planning, talent mapping, remuneration alignment, promotions cycles, performance & development processes, onboarding and offboarding, and engagement initiatives. Provide advisory support and coaching to managers on employee relations matters (performance, conduct, grievances) Partner with Strategic People and Culture Business Partners and Centres of Excellence (e.g., Performance & Reward, WH&S, Workforce Strategy, L&D, Diversity and Inclusion, ER) to design and deliver programs aligned to business outcomes. Operate within our service delivery model and case management tools (ServiceNow, Workday) to triage requests, manage SLAs, and ensure timely, accurate resolution. Analyse people data and insights to identify trends, risks, and opportunities; recommend and implement continuous improvements to processes and employee experience. Support change management and communications for people initiatives, driving adoption and embedding new ways of working. Contribute to knowledge management (playbooks, FAQs, toolkits) to enable self-service and consistent delivery across the firm. Build trusted relationships with stakeholders at all levels; provide clear, pragmatic advice and maintain high standards of confidentiality and integrity. Embed AI into day-to-day delivery and continuous improvement using approved AI capabilities to streamline workflows, automate repeatable tasks, surface insights. What we’re looking for: Degree in Business, Human Resources or a related discipline. Proven experience in operational HR and people service delivery within complex, matrixed environments. Strong knowledge of HR principles, the Fair Work Act, enterprise agreements, awards and employment legislation in Australia. Proficiency with HR systems and tools, ideally including ServiceNow (case/ticketing) and Workday (HCM). Strong stakeholder management, coaching, and influencing skills; ability to navigate ambiguity and manage competing priorities. Solid project management capability with attention to detail, risk awareness, and outcome orientation. Data literacy and analytical skills to turn insights into practical actions and measurable improvements. Excellent communication skills and a commitment to exceptional employee and manager experience. What you’ll gain: The opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise. Flexibility means trusting you to choose when, where, and how you work—balancing what’s best for you, your team, and your clients to grow and thrive together. Clear paths for career progression supported by continuous learning and leadership development. Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks. A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life. We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here. Ready to grow here and go further? Join PwC Australia as a HR Generalist and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future. We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role. We welcome applications from individuals seeking part-time arrangements. No agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals.
